by Andrew Whiteman

Ask just about any computer user if they use or have used Microsoft Word and you can confidently expect the answer "yes". Word is everywhere, even on Apple Mac. So, most bosses automatically assume that their people know how to use it and they do, up to a point. But many casual Word users make some pretty basic mistakes. This article looks at the most common.

* Are you ever guilty of pressing the Return key at the top of a document to move the cursor down, perhaps when creating a document to be printed on your company stationery? If so, this means that you are creating a document with unwanted characters at the start. Much better to click on File - Page Setup and change the top margin (in Word 2003) or click on Custom Margins in the Page Layout tab of the Word 2007 ribbon.

* Leaving two spaces after the period which ends each sentence is another common error among users. In fact, one space is fine with modern typefaces since they are proportionally spaced (e.g., the letter "w" takes up more space than the letter "i"). The two space habit is a throwback to the days when people were using typewriters with monospace typefaces such as Elite and Courier.

* A lot of Word users also like to press the Return key twice after each paragraph. This tends to create too much space. It's better to use just one Return then adjust the paragraph spacing by choosing Format - Paragraph (in Word 2003 and earlier) or clicking on the Page Layout tab (in Word 2007) and entering the desired amount in the box marked Spacing After.

* People who have never had any formal Microsoft Word training can perhaps be forgiven for not fully understanding how tabs work. You will even see some users attempting to align elements by using the space bar and, of course, when they print the document, nothing is properly aligned. As experienced users will know, the Tab key should be used; not the space bar.

* Although you can get away with pressing the Tab key to create columns of text without actually setting any tabs, it's not usually a good idea. This method uses Word's default tabs and means that the user often inserts a varying number of tabs between columns. It's much better to set up your own tabs by clicking on the Word ruler. That way, you will only ever need to press the Tab key once between columns.

* Another common mistake among Word users is to manually format text in long documents or perhaps to user the Format Painter. Manually formatting text is fine for single page or short documents but with long documents, it's best to use Word's style feature. That way, if you need to modify the appearance of the document, all you need to do is to modify the attributes of the styles.

* Word AutoCorrect and other text optimisation features can sometimes seem a bit too much to some users but many people do nothing to adjust the way these features work. In Word 2007, the AutoCorrect and other settings can be changed at any time by clicking on the Office Button and choosing Word Options. The equivalent in Word 2003 and earlier is Tools - Options.

About the Author:
The author has been running training courses on Microsoft Word for many years. He is a training consultant with Macresource Computer Solutions, an established, independent computer training company based in London.

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